German Customer Service Specialist

Profil - image
Praca Kategoria ofert:
Profil stanowiska:
Nr referencyjny:
Data ważności oferty: 30.07.2019

Nazwa firmy

X-Trade Brokers DM S.A.

Opis firmy

X-TRADE BROKERS Dom Maklerski S.A. z siedzibą w Warszawie, jest czwartym co do wielkości notowanym na giełdzie brokerem FX & CFD na świecie. Naszą specjalizacją jest obrót nowoczesnymi pochodnymi instrumentami finansowymi. Oferujemy dostęp do rynku giełdowego (regulowane rynki europejskie i amerykańskie) oraz OTC (waluty, towary, indeksy, kryptowaluty). Jesteśmy obecni w kilkunastu krajach, takich jak Wielka Brytania, Polska, Niemcy, Hiszpania, Portugalia, Francja, a naszą działalność nadzorują instytucje regulacyjne, m.in. KNF, FCA, BaFin, CMB.

Opis stanowiska

Job description

  • Providing effective and professional customer support
  • Assist with ad hoc queries, handling telephone and email requests from German speaking clients
  • Solving problems related to the financial transactions and back office operations
  • Providing support for other departments
  • Maintaining high quality of customer service (ensuring clients always receive good feedback)

Wymagania

Requirements

  • Fluent German (minimum C1 level) and very good English (B2 level)
  • High customer service orientation and communicative skills
  • Analytical skills
  • Proactive and positive attitude
  • Ability to perform well in a dynamic, fast paced and entrepreneurial environment
  • Experience in Customer Service will be a strong asset

Czy na stanowisku wymagany jest język polski?

Nie

Oferujemy

We offer

  • Full-time or part-time employment agreement
  • Very good atmosphere in a dynamic and creative international team
  • Extensive system of trainings
  • Possibility of developing inside the company’s structures
  • Multisport card and private healthcare system
  • Work in an internationally known company with a well-recognized brand

Wymagane dokumenty

CV

Klauzula

X-Trade Brokers DM S.A. is an administrator of personal data. Data are collected for current and future recruitment processes. You are allowed to view and modify your personal data. Providing the data specified in the Personal Data Protection Act from 26th June 1974; Labour Code (Journal of Laws of 1998, no 21, item 94 as amended) is mandatory. Providing additional personal data is voluntary and is based on the consent placed below. I hereby give consent for processing my additional personal data by X-Trade Brokers DM S.A. for the purposes of current and future recruitment processes. In case of resignation from further participation in the recruitment process you entitled to submit a request to delete your personal data. The data will be immediately deleted from X-Trade Brokers DM S.A. database.

Preferowana forma zatrudnienia

Pełny etat

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